• +1 7863678487

  • 85 Jonna Ln,East Bernstadt,East Bernstadt,KY,40729,US

  • Mon - Sat: 8.00 - 18.00

Shipping Policy

Shipping Policy

Thank you for shopping with us! This shipping policy outlines the terms and conditions related to the shipping of products from our online store. Please read this policy carefully before placing your order.

  1. Processing Time: We strive to process and ship all orders as quickly as possible. Our standard processing time is usually 1-2 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
  2. Shipping Methods and Costs: We offer various shipping methods to accommodate your needs. The available options and associated costs will be displayed at checkout. Shipping costs are determined based on the destination, weight, and dimensions of the package. Please note that any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
  3. Delivery Time: The estimated delivery time depends on the shipping method selected and the destination. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please use the tracking number provided to monitor the progress of your shipment. However, please note that delivery times are estimates and may vary due to unforeseen circumstances, such as weather conditions or customs delays.
  4. International Shipping: We offer international shipping to select countries. Please ensure that the shipping address and contact information provided are accurate and complete to avoid any delivery issues. Please note that international shipments may be subject to customs inspections, which could cause additional delays.
  5. Order Tracking: For all shipments, a tracking number will be provided once your order has been shipped. You can use this tracking number to track the progress of your shipment on the respective carrier’s website. Please allow some time for the tracking information to be updated after receiving the shipping confirmation email.
  6. Shipping Address: It is the customer’s responsibility to provide a valid and accurate shipping address. Please double-check your shipping address before completing your purchase. In the event that an incorrect or incomplete address is provided, we cannot be held responsible for any delays or non-delivery of the package. If a package is returned to us due to an incorrect address, additional shipping charges may apply for reshipment.
  7. Lost or Damaged Packages: While we take utmost care in packaging and shipping your order, we cannot be held responsible for any lost, stolen, or damaged packages during transit. If your package is lost or damaged, please contact the shipping carrier directly to file a claim. We will assist you in any way we can to resolve the issue.
  8. Change of Shipping Information: If you need to make changes to your shipping information after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed or shipped.

If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team for assistance.

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